Privacy Policy

1. Overview

Ava Health respects your privacy. This Privacy Policy explains how we handle information from users and healthcare practices in the United States.

2. Information We Collect

We collect only the information necessary to operate Ava Health:

• For users: No personal data or chat content is stored.
• For practices: Business contact information, selected zip codes, and payment details are collected for billing and account management.

3. How We Use Information

We use information to:

• Display relevant practices in local search results
• Process payments and manage subscriptions
• Improve the performance of the Ava Health platform

4. Chat Data

Ava Health does not store or record chat messages. Each chat session is processed in real time and immediately discarded after response generation.

5. Cookies and Analytics

We may use basic analytics tools to understand site performance and usage patterns. These analytics do not track personal information.

6. Sharing Information

We do not sell or share your data with third parties except as required to process payments or comply with legal obligations.

7. Data Security

We use secure, encrypted connections and trusted payment providers to protect your data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date.

9. Contact

For questions about this policy, email privacy@avahealth.co.